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Please be advised that in response to ongoing increases in scam activity and to further protect Member funds, Police Credit Union will be implementing an initiative to block transactions to all known cryptocurrency exchanges from 1 February 2023. This change will affect Online Banking transfers and card transactions. We apologise for any inconvenience this may cause. If […]
At Police Credit Union, we pride ourselves on delivering a customer experience that is second to none. This would not be possible without the dedication and commitment of our Contact Centre who are responsible for dealing one-on-one with our Members. We asked team leaders Cheryl, Emma, Daniel and Sam to share the top seven benefits […]
Read more about The sweet perks of working in our Contact Centre
Due to increased malicious activity across the internet, Police Credit Union has introduced enhanced security protection on our Online Banking Login page. You may notice screens like the ones below, with the message ‘www.pcunet1.com.au, Checking if the site connection is secure’ and you may be asked occasionally to verify that you are human and not […]
Read more about Online Banking update – enhanced security protection
We are proud award-winners for another year, proving our products are some of the most competitive in the market! This time around, we’re celebrating two award wins in the 2023 Mozo Experts Choice Personal Loan Awards. These awards assessed 250 personal loans from 86 different financial institutions to determine the top 10% of the market. […]
Read more about Police Credit Union wins in 2023 Mozo Expert Choice Personal Loan Awards
Police Credit Union continues to support Members by delivering a balanced mix of face-to-face, as well as reliable and innovative digital solutions culminating into another successful year of performance… Despite persistently challenging and volatile market conditions Police Credit has achieved an excellent year of performance with results including a strong 92.5% Member Satisfaction Rating, profit […]
We are very excited to share our brand new logo and tagline ‘Bank On Us’. While our outgoing logo has served us well for more than a decade, it’s time for a refresh. As the leading alternative to the major banks, it’s important that our brand remains contemporary, representative of current and potential customers, and […]
A big thank you to all the amazing young artists who entered our Kids’ Art Competition for 2022. We had the most entries we’ve ever had, and so many wonderful and unique artworks! Congratulations to our 13 winners: Nidhi, age 11 Sachini, age 12 Savannah, age 9 Jessica, age 12 Kamilla, age 10 Annie, age […]
Following the recent Optus data breach, we are urging our Members to be vigilant and on high alert as the potential for identity compromise, lending and payment fraud may occur in high volumes. Scamwatch is warning Optus customers to protect their accounts, watch out for scams and to take steps to secure their personal information. […]
Read more about Optus customers: consider these tips to protect your money
Don’t become a victim of the latest scam trend: family impersonation. Scammers are sending texts with ‘Hi Mum’ or It’s me’ and claiming to be a family member having difficulty with their phone. You should: Not provide any information or transfer any money until you have verified that they are the family member they are […]
Read more about WARNING: watch out for ‘Hi Mum’ or ‘It’s Me’ scams
Our Online Banking portal has had a revamp! Now when you log into Online Banking, you’ll notice it has a new look, is easier to use and has some exciting new features, while still being secure and safe for your banking needs. Here’s some of the new features you can enjoy: To see for yourself, […]
Congratulations to the following FIVE lucky winners who have each WON a $1,000 Petrol Voucher by simply taking out a Police Credit Union Insurance Policy. Dr Helge Suhr Trent Cox Duane Gilbert Jessica Sharples Andrew Bissell For more information on Police Credit Union Insurance click here […]
For the second year in a row, Police Credit Union has received gold awards in the independent RateCity national awards for our superior and competitive Home Loan, Car Loan, and Personal Loan products. This time around, we are thrilled to have received five awards in the 2022 Gold Awards, ranking our home loan and personal […]
Read more about Police Credit Union Celebrates Five Award Wins in the 2022 RateCity Awards
We love introducing you to the faces behind Better Banking at Police Credit Union. We recently welcomed Belinda Owen to our team in the newly created role of Platinum Relationship Manager, Nurses. We have proudly offered our Platinum Package to nurses and healthcare professionals for over 40 years, and Belinda’s job is to work personally […]
Read more about The Faces Behind Better Banking – Meet Belinda
CONGRATULATIONS! To the lucky WINNER of our WIN $5000 to Kick Start your club competition… Angle Vale Football Club Angle Vale Football Club entered a photo of their Women’s Team in celebration, and won our competition with a huge 1819 votes from club members and the wider community. Well done Angle Vale, we’re sure the […]
Nothing ruins the moment like discovering that an unexpected direct debit has just come out of your account. With BPAY®, you can choose which account to pay bills from, make one-off payments or schedule your payments on a date that works for you*. You can even set up recurring payments. They’re just some of […]
Read more about Stay in control of your bills payments with BPAY
Ann-Marie Chamberlain (GAICD) has been appointed as Non-Executive Director on the Police Credit Union Board, following an extensive recruitment and selection process. In announcing the appointment, Police Credit Union Chair, Alex Zimmermann, said Ms Chamberlain offers more than 15 years’ executive experience in the Banking Sector, and a personal understanding of issues facing police as […]
Read more about Ann-Marie Chamberlain joins Police Credit Union Board
Comprehensive Credit Reporting (CCR) is changing the way numerous Australian financial institutions like Police Credit Union report your customer credit information. CCR, also known as positive credit reporting, means an increase in the amount of information we share with credit reporting bodies. Credit reporting bodies are independent organisations which securely collect consumers’ credit and personal […]
Read more about How Comprehensive Credit Reporting Affects You
Today, on International Women’s Day, we’re celebrating and recognising the wonderful women who make up the Police Credit Union team. It seems fitting on this day to cast a spotlight on one of our long-standing leaders, Maggie, who will soon celebrate her 30-year anniversary of working at Police Credit Union. Maggie’s career at Police Credit […]
Read more about Celebrating 30 Years at Police Credit Union – Meet Maggie
Our Better Home Loan Special Offer is proving to be better than the rest, winning two awards in the 2022 Mozo Experts Choice Awards! Scoring wins in the category of ‘Offset Home Loan’ and ‘Low Cost Home Loan’, the Better Home Loan Special Offer is a competitively low, fully-featured home loan option for new home […]
Read more about Our Better Home Loan proves better than the rest!
Director, Andy Dunn, has advised me of his resignation from the Police Credit Union Board effective 1 February 2022 due to personal reasons. I take this opportunity to thank and acknowledge Andy for his valued and diligent contributions to the successes of Police Credit Union. Andy commenced as a Director in 2013, and has served […]
