We wish to acknowledge and apologise for an error in a recent home loan flyer included in our August statements to our Platinum Members. This flyer promoted our Platinum 3 Year Fixed Rate Home Loan Special Offer with a correct headline rate of 5.49%P.A. however the comparison rate was printed incorrectly at 5.87%P.A. and should have been 6.87%P.A.
On 19 September, the Platinum 3 Year Fixed Rate Home Loan comparison rate was reduced to 6.52%P.A. and will be reduced further on 15 October 2024 to 6.49% P.A.
The good news is that our Platinum 3 Year Fixed Rate Home Loan Special Offer with a rate of 5.39% P.A. and 6.49%P.A. comparison rate is one of the most competitive offers in the market. Plus, this offer comes with no monthly or annual fees. Platinum Members, save an additional $420* as we’ll waive the usual package fee!
At Police Credit Union, providing outstanding products and service to our Members is our top priority. Whilst we strive to maintain the highest standards, we regret falling short on this occasion. We sincerely apologise for any confusion or inconvenience caused.
We’re here to help
If you have any questions or would like to know more about this special Platinum Member offer, please call us on 1300 131 844, head to our Platinum page or visit your nearest branch and our friendly team will be happy to assist you. You can also email us at [email protected] and you will be contacted by a Platinum Relationship Manager.
Once again, we apologise for the error and thank you for your understanding and continued support.