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Who we are
As a credit union, we have supported our customers for over 50 years… We first opened our doors in 1970 to service the financial needs of South Australian police, with officers literally turning their caps upside down on pay day to pool their funds and provide loans to other officers.
Now, we’re for everyone, with over 40,000 happy customers.
Although we now offer our banking services to everyone, we still honour our police heritage with our Platinum package available for police, healthcare professionals such as nurses, as well as emergency services workers and firefighters.
With seven branches across SA and NT and four Relationship Managers, we offer a full range of comprehensive and competitive banking products including award-winning home loans, car loans, personal loans and credit cards, as well as outstanding everyday accounts, savings and investment accounts and general insurance products.
Further to this, we offer our customers 24/7 access to their money with our state of the art facilities including our Banking App, Online Banking, Fast Payments and Digital Wallet options with Apple Pay, Google Pay and Samsung Pay.
What is a credit union?
A credit union is a member-owned financial institution, and although a credit union has some similarities to a bank, there are some important differences.
We’re like a bank but better!
- A credit union’s priority is its customers. We put them first by providing highly competitive banking products, all while delivering exceptional customer service.
- Unlike banks, credit unions are member-owned, this means that every customer (also known as a member) has an equal share in our business. They are our shareholders.
- All our profits are reinvested into providing better service, rates, products and value for its customers.
- Every member can have their say on how we run our organisation when they are invited to attend our Annual General Meeting where they have the opportunity to provide direct feedback.
- As a credit union, we are not a publicly listed company on the Australian Securities Exchange (like many major Australian banks are) which means we can focus on providing the best return to our members and not external shareholders.
- A credit union is not obliged to any external shareholders or pays dividends, rather our priority is to deliver a customer service that is second to none.
“People continue to see banks focus on delivering profits to shareholders, and understand that because we are member-based we can reinvest into developing better products and services, provide exemplary customer service, and give back by supporting a range of important community initiatives.” Costa Anastasiou – CEO, Police Credit Union
Why us?
As a member-owned organisation, 100% of our profits go back into providing our members with market leading rates and personal service.
Our history
As Police Credit Union celebrated its 50th birthday in 2020, we took the opportunity to reflect on where we started, the journey along the way, how much we have grown and where we see ourselves in the future.
Thank you to the participants in this video for their important contribution and enduring support as we move into the next era of the credit union.
Watch our video to find out more…
Corporate Governance
Learn more about our Corporate Governance.
Financial Claims Scheme
Learn more about the Financial Claims Scheme.
Testimonials
Don’t just take our word for it, here’s what some of our customers have to say:
When you go into a Police Credit Union branch you are greeted by your christian name and we know the staff in our branch by their christian name. To get that sort of service, and for them to know you on a personal level, you just don’t get that with the big banks. I find that really refreshing and an easy way to do my banking.
Roger and Jane, Walkley Heights SA
It’s so awesome! I love it already! Thank you for your help with everything, I really appreciate how easy the process was.
Alice, Angaston SA
Awards
Our market leading products continue to be recognised as some of the best in the country. We have received the following awards from Mozo, Canstar, RateCity and Finder, four of Australia’s most visited comparison sites:
2024
Mozo Awards
Finder Awards
2023
Canstar Awards
Mozo Awards
2022
Canstar Awards
Mozo Awards
Rate City Awards
2021
Mozo Awards
Rate City Awards
2020
Mozo Awards
Meet the team
Meet our current board and executive teams
Our board and executive teams work together to provide strategic guidance and ensure that the business is doing what’s best for its customers and staff.
Directors
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Alexander Paul Zimmermann
Elected Director and Chairman
FAICD, FGIA, FGLF, Grad. Cert. Business Admin
Alex was elected as a Director on the Board in 1999.
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Michael John Fisher
Elected Director and Deputy Chairman
FAICD, B. Policing (Invest), Dip. Justice Admin., Grad. Cert. Applied Management, Grad. Cert. Business Admin
Mick was elected as a Director on the Board in 2000.
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Ann-Marie Chamberlain
Appointed Director
GAICD
Ann-Marie was appointed as a Director on the Board in 2022.
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Suzanne Mary Daw
Appointed Director
GAICD
Susy was appointed as a Director on the Board in 2023.
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Kevin Richard Lawton
Elected Director
FAICD, B. Mgt, Grad Cert App. Mgt, Assoc Dip Bus, Assoc Dip Justice Admin.
Kevin was elected as a Director on the Board in 2023.
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Kathryn Anne Presser AM
Appointed Director
BA (Acc), Grad. Dip. CSP, MBA, FCPA, FAICD, FCIS, FGIA
Kathryn was appointed as a Director on the Board in 2015.
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Thomas Mark Scheffler
Elected Director
MAICD, Dip. Local Govt., Cert. Police Studies
Tom was elected as a Director on the Board in 2016.
Executive Team
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Costa Anastasiou
Chief Executive Officer
Bachelor of Economics (Accounting), FAICD, FCPA, SA Fin
Costa commenced employment at Police Credit Union in 2002 in a senior management capacity and was appointed Chief Executive Officer and Company Secretary in July 2007.
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Paul Modra
Executive Manager, Member Value and Distribution
MBA, MAICD
Paul joined the Police Credit Union team in 2001.
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Anne Battilana
Chief Financial Officer
B.Comm, Chartered Accountant, GAICD
Anne joined the Police Credit Union team in 2024.
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Christie Crouch
Executive Manager, Brand, Marketing and Communications
B.Psych, M.MKT, Graduate Disney Institute, GAICD
Christie joined the Police Credit Union team in 2010.
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James O’Loughlin
Executive Manager, Lending and Credit Management
BEc, Grad. Dip. AppFin, MBA
James joined the Police Credit Union team in 2012.
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Ben Stephenson
Executive Manager, Technology and Data
MInfoSysSec, MACS
Ben joined the Police Credit Union team in 2014.
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Laura Fountain
Head of People and Culture
Diploma, Human Resources Management
Laura joined the Police Credit Union team in 2018.
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Angela Scarfo
Head of Risk and Compliance
BA (Legal Studies), LLB, GradDip (Legal Practice), MAICD, CPRM
Angela joined the Police Credit Union team in 2023.